Cloudera Enterprise 6.0.x | Other versions

Troubleshooting Navigator Data Management

This page contains troubleshooting tips and workarounds for various issues that can arise.

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Navigator Audit Server

"No serializer found" error

Symptom: Selecting an Audits page results in error message.

Error message:
No serializer found

Possible cause: Communication failure somewhere between Navigator Metadata Server and Cloudera Manager Server and its communication to Navigator Audit Server. This is an existing Known Issue that needs to be resolved so that the error message can be properly mapped.

Workaround: This workaround does not resolve the issue, but provides additional information as to the actual source of the underlying error.
  1. Log in to the Cloudera Navigator console.
  2. Enable Navigator API logging.
  3. Perform your action on the Audits page that raised the error message and see if the underlying issue is caught in the API log. If the Navigator API logging reveals no additional information, turn on API logging for Cloudera Manager:
    • Log in to the Cloudera Manager Admin Console.
    • Select Administrator > Settings
    • Select Advanced for the Category filter.
    • Click the Enable Debugging of API check box to select it. The server log will contain all API calls. Try your request again and see if the source error message displays in the response.
Page generated July 25, 2018.